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I have a document library which has a TitleFrench property, I searched it from search box by (TitleFrench="décision sur l’ACP"). It's supposed to return 44 items, however, it return 43 items. I checked the missing one, it also has the same value. I don't know why it wasn't return. and I also would like to know how to troubleshoot this kind of issue. Thanks

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  • Is it because the search string includes French character?
    – XHM
    Commented Jun 13, 2016 at 18:52

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It sounds like your search result web part is configured to trim duplicates.

  1. Click the gear icon to Edit the page.
  2. Click the down arrow on your Search Results web part and select Edit Web part
  3. Click the Change Query button
  4. Click the Settings tab and select Don't trim duplicates
  5. Click OK twice, and save your page
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  • no. I already unselect "Don't trim duplicates". and if I just targeted this specific item, for example, plus another criteria of this item ID, I didn't get any result. it seems after crawling, this item's TitleFrench has different value other than 'décision sur l’ACP'
    – XHM
    Commented Jun 13, 2016 at 17:23

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