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I've created default document template for document library successfully and placed Document property in the template.
Now when I create new document using Ribbon it takes document template correctly. and placed pre-defined added Document Property.enter image description here

But When I create document from shortcut button, it doesn't accept default template and creates blank document enter image description here

Can Anyone explain difference between this two?

2 Answers 2

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You'll want to ensure that you enable content types on your library.

  1. Go to the library settings > advanced settings > allow management of content types, and select Yes

  2. Create a new site content type that inherits from Document and attach your document template to that.

  3. Add the new content type to the list of content types for the library.

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  • mine are 16.0.5104.1206 Mar 14, 2016 at 12:47
  • Just realised I was on the wrong track. I've re-written answer in regards to using content types on your library, which I had previously assumed!
    – Paul Lucas
    Mar 14, 2016 at 13:16
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The main difference between New Document command in Ribbon and so-called +New control is that +New control is connected to Office Web Apps, opens Create a new file dialog box on click, and gets replaced by +New document as soon as content type management is enabled in the library.

There's a KB article on this behavior.

If you want to change that behavior, follow @PaulLucas's advise or consult this article at support.office.com - simply turn on content types.


I prefer to think of +New control as of something more suitable for simple use cases - no defined content types, and nothing like IRM, information policies, customized templates. Just a friendly way for users to get used to Word/Excel Online.

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