Timeline for Workflow Sending Too Many Emails
Current License: CC BY-SA 3.0
9 events
when toggle format | what | by | license | comment | |
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Jul 12, 2017 at 23:17 | comment | added | Brendan W | It does, but it's hard to say for sure what's going on because I still can't see all the actions you have running in parallel. My best guess is that there might be a glitch in your logic loops which is causing the step you originally copied to run in addition to the one that's sending the desired e-mail, and that this is resulting in the duplicate receipt. Try adding a workflow history log action to the step with the erroneous e-mail (the one you copied from earlier) and see if that triggers. Since you've added it post-copy, that will tell you that block of code is running. | |
Jul 12, 2017 at 17:03 | comment | added | cbbrown | Did that work? I was only able to clip what fit in my screen. | |
Jul 12, 2017 at 17:02 | history | edited | cbbrown | CC BY-SA 3.0 |
added 13 characters in body
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Jul 11, 2017 at 21:48 | comment | added | Brendan W | It looks like the picture edit didn't work. Can you please re-upload? | |
Jul 10, 2017 at 12:35 | history | edited | cbbrown | CC BY-SA 3.0 |
Changed the screenshot to show more of the workflow.
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Jul 10, 2017 at 12:31 | comment | added | cbbrown | @BrendanW - Thanks for your response. 1. It appears that it is sending the email from the original copied step, but I can't be 100% sure how or why its doing that. Its a very long workflow with several parallel runs going on, so I did some copy and pasting since the steps were the same. It will send the correct email, and then send a second email (formatted exactly like the emails further down the workflow). All of these happen at the same step, so I have pinpointed down to the spot. I am editing the picture above to show you the main parent stage where this instance occurs. | |
Jul 7, 2017 at 21:59 | comment | added | Brendan W | Some questions for you: 1. Is the second (undesired) e-mail being sent the one from the workflow you originally copied from? Or is it sending the same e-mail from this workflow twice? 2. Can you share a full screengrab of your workflow so that we can see if there might be some additional action at play? | |
Jul 7, 2017 at 18:38 | answer | added | Ryan | timeline score: 0 | |
Jul 7, 2017 at 18:08 | history | asked | cbbrown | CC BY-SA 3.0 |