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Access http://Your SharePoint Site/_layouts/15/people.aspx?MembershipGroupId=0, and check whether username of the problematic accounts are listed there. If not add the user and try again.


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When you create a document library, it by default, inherits permissions from the parent site. This means all the groups continue to have the same access on the doc lib that they have on parent site. However, you can set unique permissions on a doc lib and set necessary access to selected groups. Manage permissions for a list, library, folder, document, or ...



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