This doesn't seem right and I'm wondering if this is how it works for everyone or if I have an issue I need to resolve.
Context: Enterprise Search Center, SP 2010, total number of profiles is 450.
Consider the following inputs vs results.
Last name of a profile: Cravet Search input: Crave Result count: ZERO! Input: crav Result count: 1 (and it's spurious) Last name: Smith Input: smi Result count: 1 spurious hit (name "Records Center C")?! Input: smit Result: all the Smiths
Enabling/disabling Stemming makes no difference, the results are always the same.
Other than adding a Search Summary webpart, how can I improve the results?
Ideally, I'd like matches from 2 characters -- input of 'sm' should yield all the smiths plus all others with sm in either the first or last name.