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I have a Knowledgebase Library. I am (farm admin) able to rate documents . End users with contribute rights to the library rate the document but they never get updated.

Any idea? Timer job runs because if i log in as farm account my ratings are captured and saved in 10 minutes as timer job for this ones run every 10 minutes.

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I followed this and everything setup properly.…. Look at the September 2010 comment. I have exact same scenario. Ratings by system account are saved where user's rating are not. – Maria Burton Apr 2 '13 at 17:59

This answer helped me.

Rating's not being saved

Go to User Profile Service Application in Central Administration. Click Manage User Permissions and check if all authenticated users has rights to Social Features.

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