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SharePoint 2010 Publishing Site Intranet:

I have a team site with document libraries. For team members, documents are not coming back in search results. Can someone point me in the right direction - I thought this would have worked out of the box?

UPDATE:

Search is running regularly as scheduled and actually crawling the sites. This is basically an out-of-the-box scenario, no crawl rules, etc.

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1 Answer

up vote 2 down vote accepted

There are a million possible issues on this but here are a few places to start:

  • Is Search running regularly and actually crawling sites? (Search Admin - Crawl log)
  • Is Search even crawling the site? Check the crawl log and verify that the documents themselves are being included
  • Are there any Crawl Rules defined that might be excluding the documents?
  • Does the search crawl account have the proper permissions? (Central Admin - Security - Web application user policy)
  • Have the default search scopes been modified in some way? (Site Collection Admin - Search Scopes)
  • Is the site blocked from search (Site Administration - Search visibility)
  • Is the Library itself blocked from the search (List Settings - Advanced)
  • Is the library configured to only allow people to see their own items? (List Settings - advanced)
  • Search results are security trimmed so are the documents secured in some way that would not allow your team to see them?
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For point 6 & 7, how do I get to Site Admin/Search Visibility and List Settings? Via Site Actions or Central Admin? –  IrishChieftain Mar 26 '13 at 15:45
    
Site Settings and List Settings, respectively. –  PirateEric Mar 26 '13 at 15:48
    
Updating question. –  IrishChieftain Mar 26 '13 at 15:55
    
Turns out that users did not publish docs as major versions! –  IrishChieftain Mar 26 '13 at 21:14
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