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When I create a new account in Active Directory, then sign in to Sharepoint (2010) with that account, and then try to sign up for alerts, I can, indeed sign up for alerts, but I get an error message saying:

You do not have an email address

Now, the address IS there in Active Directory, and I can see it in MySites, too. It is in the right field as well.

I tried running the timer jobs, but it still doesn't work. How can I get it to take?

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2 Answers 2

up vote 1 down vote accepted

I assume you have User Profile up and running?? If so, follow this procedure

Make sure you run Full User Profile Syncronization via Central admin > Monitoring -> Review job definitions -> "User Profile Service Application - User Profile to SharePoint Full Synchronization"

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Marius is right on this, it looks like the local data isn't synced yet or at all. You perhaps should also check the hidden list (Enter tobias)… to see if that is being updated also. – Hugh Wood Feb 12 '13 at 19:25
Mr. Marius, my full user profile syn was set to run hourly. I waited on it, and even ran a batch command to run all the timer jobs. But it seems to have run sometime and the email alert works now. – BGM Feb 12 '13 at 19:42
Mr. Wood - thanks for that "hidden" item. I added it to the Sharepoint Administrator's Toolbar: – BGM Feb 12 '13 at 19:44

I had the same issue this steps solved my issue

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Please add a summary of the steps outlined in that blog post to your answer. Link-only answers tend to lose their usefulness over time as links have a tendency to break. – Phil Greer Oct 14 '14 at 19:47
This site is not for promoting your own blog posts. Please add more details to your answers now and in the future! – Robert Lindgren Oct 14 '14 at 19:55

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