Take the 2-minute tour ×
SharePoint Stack Exchange is a question and answer site for SharePoint enthusiasts. It's 100% free, no registration required.

Hi I am trying to open an Office document by clicking on the search results document title, however an error box pops up saying:

This action couldn't be performed because Office doesn't recognize the command it was given.

From the same computer with the above error, it can open in Chrome OK.

If I copy the url of the document and paste it in to a new Window in IE, the document opens OK.

If I right click and open the document in a new tab in IE, again it opens OK.

It is only when left clicking and trying to open the document from the Search results window.

On another computer I get the same error as above in IE, and yet another third computer again it works in IE!

Screenshot of the issue is below:


share|improve this question
Which version of Office is this? –  lgaud Feb 5 '13 at 18:13
Its Office 2013. From a machine with 2010, it seems to open OK. –  g18c Feb 6 '13 at 7:55
I am seeing this problem as well on a stand alone SP2013 Foundation machine with Office 2013 installed. Not using it in Search, but getting it when trying to open an InfoPath form by clicking it in a Forms library. Right clicking and choosing 'Edit' works fine though. –  Muhimbi Apr 8 '13 at 10:46

1 Answer 1

Not sure if you're using SharePoint online, if so try deactivating the Minimal Download Strategy feature for the site (MDS). I had the same error when creating docs from a template and this fixed it.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.