“+ Add Document” link missing for some users

Question

Running SharePoint 2010. I have a library that has a folder for each user. Each user has contribute rights to their own folder. However, for some users, even if I give them Full Control, they never see the "+ Add Document" link. I assigned the rights exactly the same way for every user, so not sure why a few users aren't seeing it. Any ideas on how to go about troubleshooting this?

Thanks in advance.

Answer 1

Every user who should see the + Add Document link are the users who have at least contribute access to that particular list. Please verify that all your users who should have the add link have that permission.

Here's a walk through trough:

(1) Access the list all items by clicking the header link. Your URL should end with <list name>/AllItems.aspx if you done it right.

(2) On the List Tool > List ribbon, find the List Permission icon and click on it.

(3) In the new view (Permission tools), click the Check Permission button.

(4) In the modal dialog, enter your failing user and check hers permission.

If you find that your user have less permission than Contribute, add the user to the group with contribute access. More to read: User permissions and permission levels (SharePoint Server 2010)