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The ribbon in my entire production SP2010 farm is not right and am not sure how it got like that (am assuming a web part deployed and maybe did something?? As I am NOT a developer and did not do anything with customizing/extending the ribbon beyond a few minor css changes.)

In any case, I am missing on the editing tab, Insert Audio/Video and the Insert Hyperlink is just insert link and does not provide the split button feature so no "From SharePoint" or "From Address" options. :( This sucks. Any ideas on how I can get the ribbon back to its normal function? (FYI: I do have a development environment and it is NOT like that, however, EVERY site on the production farm is - so am assuming it is a global change that occurred??)

thoughts or ideas would be greatly appreciated!!

~KZ

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How did you make your CSS changes? – PirateEric Dec 12 '12 at 19:26

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From the information given in your question I can only think of two different scenarios:

  1. You created a custom css-file which hide certain elements in the ribbon, and you need to customize your masterpage and remove the link to your custom css-file, or unhide the hidden ribbon elements. This can be done in SharePoint Designer or Visual Studio.
  2. You have customized tha original css-file, hidden elements in the ribbon and can't get the old css back. But there is a solution to this problem if you follow the guide of Kyle Schaeffer: SharePoint 2010 CSS Reset.
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Hi, while I agree those could be possibles, it's farm-wide and I already attempted an OOTB css, master page and page layout thus eliminating that it is any of those things. I then proceeded to copy my master page, page layout, and css to my development farm, and it does not impact the functions of the ribbon. So I am left to think that something changed on the server but am trying to determine what. I looked at the CMDUI.XML file and it seems to be like the original on my dev server. Is there files on the server that would possibly control the ribbon elements? – Kath Dec 12 '12 at 20:04
@Kath And you have the sema effect on both user and admin accounts? – Benny Skogberg Dec 12 '12 at 20:09
Yeup / I am looked on as SCA and I have users who are just 'owners' of the site(s) and no change :( – Kath Dec 12 '12 at 20:21
Is there any way to take files that control the ribbon from one server and copy them to another to give me a full "reset" of the ribbon? – Kath Dec 13 '12 at 14:02

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