External user with personal email

Question

I am trying to share a portal site with a few clients and allow them to use their own email address. (via office 365 plan E3 if that matters)

I went to the admin center -> site collections -> settings -> Manage external users

I selected Allow and clicked save.

Now in the client portal, site actions -> share site, it still says:

Invitations to users outside your organization are currently disabled.

Any idea what I'm missing?

Thanks in advance

Answer 1

Sorry when I asked that question I forgot that they updated the PALs earlier this year, my bad.

Plan P : 500 (Fixed)

Plan E : 10,000 (Business desk escalation)

Dedicated: 10,000 (Purchasable PAL Packs)

PALs are reusable if you delete the account in which is using up the PAL, so administration is key to small businesses.

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Go to your SharePoint Online administration panel http://sitename-admin.sharepoint.com

Click "Manage Site Collections"

Click "Settings" on the Ribbon and then "Manage External Users"

Select "Allow" on the radio button on the popup.

Done.

You have 50 licences with your plan as basic, then extra as you move up plans + you can buy more.

Answer 2

A colleague figured it out.

What was missing was the per-site setting.

At the site, go to Site Actions -> Site Settings -> Site Collection Administration -> Site collection features -> External user invitations -> Activate