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We've encountered a strange problem accessing a SharePoint 2010 document archive through Windows Explorer on a Windows 7 machine. The archive has been mapped as a network drive and everything works as expected most of the time. However, some folders can not be accessed. Windows Explorer alternates between giving an error message ("[search path] refers to a location that is unavailable. It could be on a hard drive on this computer, or on a network. ...") or opening the folder, but without any of the content showing. Other folders at the same level, with similar name and similar content, works as expected.

If we go through the web browser, everything works perfectly.

Potential problems we've ruled out include not having a site at the root, forbidden characters in folder or document names, and too long names or paths.

We've looked high and low for a solution, but haven't even found anyone with this problem, let alone a solution. Any ideas?

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Could possibly be an alternate access mappings issue? I've seen weird behavior when they aren't set up right. –  ToddersLegrande Nov 2 '12 at 14:26
    
I agree it is most likely access mappings, I have to say this is where Windows 8 really shines, and it so much faster. –  Hugh Wood Nov 2 '12 at 14:27
    
Thank you for your input! I'll send this on to my installation and configuration expert and see if he can fix my problem. –  tomenq Nov 9 '12 at 10:06
    
Have any solution been found? I'm encountering the same problem. –  Eliya Amanoeel Jun 14 '13 at 8:28
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1 Answer 1

I know its a little late. But I just had the same problem. After a long .. long.. search.. it turns out it was a file within the folder that was causing the problem. I found out it was a file that had symbols like <> or :: in the title. (not the file name).

When I deleted that file I could access the folder again.

Hope it helps anyone who is facing the same problem.

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