I'm running into an issue where users are trying to open an Excel 2010 worksheet by clicking a link in our Sharepoint 2010 document library. When the user clicks the link, it opens the worksheet in read only mode but the screen is completely blank. Users see the ribbon in Excel but in the workspace where they should see cells/numbers/colors/grid lines/etc. it is just a big gray screen.
I've found that once the user opens the file, if they select the View tab in Excel then choose Full Screen under the Workbook Views area in the ribbon, the worksheet now displays properly. This is a work around but I would like to determine the root cause of the issue.
We are in an enterprise environment so I'm wondering if there is anything that Excel/Office might be saving to the users local profile that could be causing the issue.
Any suggestions?
