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What are your best practices for handling external users in Sharepoint Online?

I'm working on a project which relies on having multiple groups for each site, and I've experienced some issues with external users so I was wondering if there are any known gotchas or things that are good to know when working with groups and users in sharepoint online.

  • For instance I've been told (by support staff on the office365 forums) that you should only invite users to the default site collection level groups (members and visitors), since features that handle external users rely on them being in these groups. This complicates things alot when you're expecting to be able to invite all sorts of users to site-level groups.
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