Outlook prompting for credentials everytime I try to open an “announcement” emailed froma workflow?

Question

I have a sharepoint approval workflow running on OOTB announcements list.

Although it sends the email to the respective approver promptly, the user is unable to open the announcement without being propmpted for the credentials. (User is already signed in to the intranet site)

The intranet site has been added to the intranet zone.

Is there a setting in outlook or IE that I need to tweek to get outlook to play nice with opening these announcments and approval tasks?

Important Update: The problem is two fold. Although it prompts for user credentials, it still does not let the user in after entering his/her credentials. (Note that the user is logged straight in whilst opening the intranet site from IE)

Please advise?

Answer 1

Try these steps:

1. Go to Control Panel
2. Open Mail
3. Highlight your e-mail account and click on Change
4. Click on More Settings
5. Click on the Security Tab
6. Uncheck "ENCRYPT DATA BETWEEN MICROSOFT OUTLOOK AND MICROSOFT EXCHANGE"
7. Apply and OK.
8. Try to log into Outlook 2010 again

Hope this helps you solve the issue :)

Answer 2

Can you try the following:

The group policy could be overriding the users local settings.

Go in to group policy and added the url to the trusted sites.

Now under Security click on Custom and scroll right to the bottom and make it setup to login with the current username and password.

Now apply the group policy and everyone should be authenticating without receiving the prompt.

This is on IE settings :)

Hope it works out for you!