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Is there a way to for a user to reply to a workflow(generated on create item) email and make that email content attach to that particular list item? This list is a issue tracking list and part of a helpdesk system. What I'm trying to achieve is for helpdesk and submitting user to be able to have a dialog about the list item and for this dialog to be logged within the item.

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I don't know about lists, but I'm aware that this is possible with Discussionboards. – Daniel Ziga Jun 28 '12 at 8:23
Check out this article, may be it will help.… – Roman Apr 12 '14 at 9:14

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