I have a SharePoint site with the "content ratings" feature enabled. This is how it displays on one of my pages with a list view:
All's good so far, right? Except, I've actually rated each of these pieces as 1 star, after giving them the ratings they currently show.
I've looked in the
_Social database on the machine and both
SocialRatings_Averages tables reflect the new rating, yet the new ratings aren't updating on the pages.
I've run all the scheduled jobs that mention "User" or "Social", and it's been like this over the weekend so everything but the monthly jobs will have run; so I'm at a loss as to what could be causing the discrepancy between what the database shows and the user's view.
I can see that the "Pages" WebPart has a "Data View Caching" option, which I do have enabled, but the timeout on this is set to 86,400 seconds (twenty four hours) and the ratings were last computed nearly five days ago.
Can anyone explain what I'm doing wrong?
Update: I've done the following since asking this question to try and make the page ratings behave:
- I've disabled the data view caching option on the control.
- I've set all of the timed jobs to run on a daily basis, and the two more relevant ones (
User Profile Service Application - Social Rating Synchronization Joband
User Profile Service Application - Social Data Maintenance Job) to run every two minutes.
- I've disabled and re-enabled the ratings feature on the site.
And still these pages are not updating their ratings.