SharePoint 2010: Enterprise Keywords not saving for certain users

Question

User has owner permissions. The user enters the keyword in the Enterprise Keywords field, saves the item, opens the same item for editing and the keywords are not there. I can save keywords to the same document. I am also in the owners group. We tried the same keywords. it worked for me, but not for my user.

Any ideas?

Answer 1

I'd check the Managed Metadata Service permissions:

http://technet.microsoft.com/en-us/library/ff625176.aspx

http://office.microsoft.com/en-us/sharepoint-server-help/configure-enterprise-metadata-and-keyword-settings-for-a-list-or-library-HA101665479.aspx#_Toc266878518

Can the user add Enterprise Keywords at all (as in if the term exists in MMS vs. a new term)?

Your post looks like this one which was never resolved:

Enterprise Keywords not saving in a list