I am facing problem with the content organizer processing and in dropoff library. In my scenario what is required is: when a user upload a document in Record center the document should go Drop off library and from there as per the content organizer rule defined should move to the Record center library (as per the Record Center functionality).
But what I am getting is whenever any user uploads document the document remains in dropoff library and a copy gets moved inside Record center as well, also it sends the mail for "Additional Infomation required" to the admins. Not sure about this why dropoff behaving this way? If it is not saving the complete data then hows it moving a copy to Record Center library? Anyone faced such issue please help me.. and in drop off library when I press edit document property button and press save it again moves the document to Record Center library with some random words addition in the document title. :(
Again there is a query when in edit properties page of Drop off library it is not asking to enter any required field why the system generating "Additional Information Required" mails every time a new document is uploaded?