I've got issues with the SharePoint 2010 Ribbon. At first I thought it was exactly the same as this: SharePoint Ribbon Loading endlessly
Here is what works:
- the page ribbon works flawlessly on top level sites and subsites
- the library tab works in all document libraries
- the documents tab works in all document libraries
- the calendar tab works in all calendars
- the events tab works in all calendards
At random, the first tab in any ribbon (events or documents) will stop working by either being not clickable or be constantly spinning.
Testing this out on the server and I will never have any issues. If I have issues on my machine, run over to the server..no issues. If I make an entry to my hosts file to direct my machine to the ip address of one of the WFE that is not experiencing issues. I will still have issues with my browser. (yeah, I'm shutting down IE and reopening)
When I'm having issues, I can duplicate this in any mode inside IE and also in FF. Sometimes, when I have issues....I can open up a tab in 'inprivate browsing' and not have issues. This leads me to believe that certain sessions will start encountering issues. Also keep in mind that this issue will occur at random for some people and not have issues elsewhere.
Also, this only occurs with sites that have host headers. Port 80.
I have some f5 load balancers in front of the farm, but I thought that the changing of the hosts file would rule them out.
I have a scheduled reboot of the servers for tonight.
My question is, how else am I supposed to try to troubleshoot this? fiddler?
Any errors that I need to look out for in the event log?
I have no errors, but I do have warnings like this: Object Cache: The super user account utilized by the cache is not configured. This can increase the number of cache misses, which causes the page requests to consume unneccesary system resources. To configure the account use the following command 'stsadm -o setproperty -propertyname portalsuperuseraccount -propertyvalue account -url webappurl'. The account should be any account that has Full Control access to the SharePoint databases but is not an application pool account. Additional Data: Current default super user account: SHAREPOINT\system