1

I've installed (KB2597150) on my app server and my two web front ends.

After doing so, I've rebooted all servers and continued with running the SharePoint Configuration Wizard as administrator. However this fails with the following:

Microsoft SharePoint Server 2010 Installed Across Server Farm Microsoft SharePoint Foundation 2010 Core

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5002)
Missing on webfrontend2 Missing on webfrontend1 Microsoft SharePoint Foundation 2010 1033 Lang Pack

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5000)
Missing on webfrontend2 Missing on webfrontend1 Microsoft SharePoint Portal

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5002)
Missing on webfrontend2 Missing on webfrontend1 Microsoft User Profiles

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5002)
Missing on webfrontend2 Missing on webfrontend1 Microsoft Shared Components

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5002)
Missing on webfrontend2 Missing on webfrontend1 Microsoft InfoPath Forms Services

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5000)
Missing on webfrontend2 Missing on webfrontend1 Microsoft Word Server English Language Pack

Hotfix for Microsoft Office Server (KB2597150) (14.0.6115.5000)
Missing on webfrontend2 Missing on webfrontend1 PerformancePoint Services for SharePoint

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5000)
Missing on webfrontend2 Missing on webfrontend1 PerformancePoint Services in SharePoint 1033 Language Pack

Hotfix for Microsoft Office Server (KB2597150) (14.0.6117.5000)
Missing on webfrontend2 Missing on webfrontend1 Microsoft Excel Services Components

Hotfix for Microsoft Office Server (KB2597150) (14.0.6115.5000)
Missing on webfrontend2 Missing on webfrontend1 Microsoft Document Lifecycle Components

Hotfix for Microsoft Office Server (KB2597150) (14.0.6116.5000)
Missing on webfrontend2 Missing on webfrontend1 Microsoft Access Services Server

Hotfix for Microsoft Office Server (KB2597150) (14.0.6116.5000)
Missing on webfrontend2 Missing on webfrontend1

I've also tried using powershell...and I get this result:

The following is missing on webfrontend2: Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150)

The following is missing on WebFrontEnd1: Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150) Hotfix for Microsoft Office Server (KB2597150)

I have tried to reinstall the patch and get these results:

"There are no products affected by this package installed on this system.

Help Please,

Thanks,

Justin Wyatt

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1
  • confirm SP1 is installed?
    – David Lozzi
    May 9, 2012 at 16:44

1 Answer 1

Reset to default
2

Try restarting the Timer Service on the WFE(s). That will re-register the installed products with the Config database.

Improve this answer
5
  • All servers have been restarted multiple times...thus restarting the SharePoint 2010 Timer service. I assume this is the one you are referring to?
    – user7693
    Apr 4, 2012 at 17:53
  • 1
    I've actually had to specifically restart the Timer Service even after restarting the server(s) to resolve this.
    – user6024
    Apr 4, 2012 at 19:14
  • I've tried this as well. Still no love. Also, if I open control panel -> programs and Features -> installed updates: KB2597150 shows as installed.
    – user7693
    Apr 5, 2012 at 14:53
  • 4
    Another thing to try would be to clear the Configuration Cache (blogs.msdn.com/b/jamesway/archive/2011/05/23/…) and see if it recognizes the products after the cache repopulates. Look for timer cache related errors in the ULS logs as well.
    – user6024
    May 9, 2012 at 16:21
  • Restarting the Timer Service did it for me too ! Thanks a lot !!
    – user16206
    Apr 8, 2013 at 20:07

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