We have a SharePoint Designer WF that spawns an approval WF. The form for the approval is giving us several issues.
- Occasionally users have to double click the approve or reject button. This confuses users who think they have completed the approval when they have not.
- Sometimes the circular, spinning "marquee" does not show after the user clicks approve/reject and the page just hangs there on the form for a few seconds and then jumps forward. In combination with the issue above you can see users get confused and frustrated by this.
Does anyone have a suggestion for where I might even begin to troubleshoot this?
Additional Info: We just witnessed a case where in OutLook a user attempted to open the form to approve and this window opened and fluttered in and out in what can only be described as a seizure. The form never opened.