SharePoint Stack Exchange is a question and answer site for SharePoint enthusiasts. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am remotely connected to my clients sharepoint server 2010 standard using cisco vpn. I can see that the announcement list's webpart on our page has Title and Border which shows that chrome type is in effect correctly. But when my client access the sharepoint site (from their LAN), they say that they cannot see the border for the announcement list's webpart.

When I checked the property of the webpart from my side(using vpn), chrome type was configured correctly to "Title and Border".

What could be the problem? If the chrome type is set, shouldn't it apply to all users using sharepoint?

share|improve this question

Are you using a publishing page, ie, a page within the pages library. Then I believe, you need to publish the page after you have checked in for others to view your changes.

If that's not the case, check the browser versions and settings that you and the client is using to view, may be they are different.

Also, if you are using a custom master page, check whether your master page and respective css is checked in and published too.

share|improve this answer

Maybe someone hid it with custom css?
(+ I guess you pressed ok and save the page after selecting "Title and Border"? Otherwise you'll continue to see it until you stop edit-mode of the page...)

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.