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I have Sharepoint Server 2010 Standard installed. I want to configure the default "User Profile Service Application". When I click on User Profile Service Application from central admin, it gives following error message:

Error An unexpected error has occurred.

Troubleshoot issues with Microsoft SharePoint Foundation.

Correlation ID: d966e250-c3a7-46ce-8661-77c0a08f071a

Date and Time: 3/15/2012 4:51:25 PM

How can I troubleshoot this issue? Could someone also give an advise if I should use the default user profile service application or should I create a new one and disable the default?

Thanks

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3 Answers 3

up vote 1 down vote accepted

The first thing I would do:

  1. Reproduce your error
  2. Go in the 14/LOGS of your central administration server
  3. Open the log file that is currently in use
  4. Perform a search on the CorrelationID (try to use something else than Notepad, best way is to use a SharePoint Log Viewer: http://sharepointlogviewer.codeplex.com/)

Then you'll have logs about your errors. Control every lines, correlation ID can regroup many lines.

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There are too many log files in 14/LOGS How do I know which is the one currently in use? Sorry, Im new to sharepoint –  Asado Mar 20 '12 at 1:08
1  
You can sort them by modify date in Windows Explorer. Select the one with the timestamp corresponding to your last issue time. –  Seb Mar 20 '12 at 7:34

Ensure that you are using the June CUs or later. Recently I installed a fresh copy at SP1 and had the same problem. I applied the December CUs and it worked fine.

Be sure you are following this exactly: http://www.harbar.net/articles/sp2010ups.aspx and follow the steps exactly.

M

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In addition to the answers above, make sure you have set the log level to verbose for the time of reproduction.

You might want to follow this tread as well: User Profile Sync Service Frustration

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