Notify user when question is answered

Question

I have a list for frequently asked questions that anybody can submit an item to. There already is a workflow set up to notify the approvers when an item is submitted so they can approve it. But, they also have the ability to answer the question without approving it.

I'm looking for a way to email the submitter of the item/question that their question has been answered. I know the individual user can add an alert to the list do notify them when anything they submit is changed, but is there a way to do that automatically?

I was thinking I could just add another workflow to do that, but I'm not sure which one I would need to use. They all look like they're asking for approvers, and I don't want the submitter to be able to approve the question! I just want them to know their question was answered.

Answer 1

What version of SharePoint? If 2010 and you have a User Profile service you can follow something like this - otherwise you may have to write a custom workflow action for SharePoint designer or use some that already exist.