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There's an issue with user alerts not functioning in one site collection (on SharePoint 2010). Apparently, the alerts were working and somewhere down the line they stopped. I couldn't find out exactly when this issue started occuring.

When creating an alert (on a list/library/etc), an e-mail does get sent, however, there are not any other alert e-mails. I've created workflows which send an e-mail and these work fine.

I've checked the timer jobs and there are not any issues with the timer jobs, according to Central Administration.

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Does the Eventlog give us some information? – AlexPoint Jan 19 '12 at 8:22
    
What kind of E-Mail infrasturcture do you use? Exchange? local SMTP? – AlexPoint Jan 19 '12 at 8:23
    
And: Did you restore the DB that hosts the site collection from another server? – AlexPoint Jan 19 '12 at 8:29
    
I checked the Eventlog and I don't see any new errors/warnings for the last few months. Exchange is being used for e-mail. And the DB was not restored, it was a new install of SharePoint 2010 so the DB was created new. Alerts are functioning fine in the other site collections that reside in the same web application. I was thinking of maybe trying the recommendation from the following URL about using stsadm, but I it seems that this recommendation might be for 2007. link – Dipesh Goel Jan 19 '12 at 18:14
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Has this problem any solution please? Im facing it right now, just only one SC from 16 others stop sending e-mails with changes. First informational e-mail was sent, but nothing else. No issues in logs, no error message, any stsadm alerts-enabled & job-immediate-alerts commands did not helped us, all users has at least read permissions (contribute in most cases), no new features / solutions / workflows was made, there is no exchange filters or changes.... and still no e-mail alerts with any type of change – Molik May 22 '13 at 19:04

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