Sharepoint permissions problem (Access denied)

Question

I have a site, and I have given read permissions to a user

Users/Groups                      Type       User Name             Permissions 
Michael Johnson(CRM Department)   User       FDMN\30137            Read

But the user gets, access denied. What can be the reason ?

Thanks.

Answer 1

Do you have a custom branding solution in place? If so, I have often seen this cause this issue as the permissions for the files used in the branding solution do not have the appropriate permissions set up for the reader to be able to view properly.

Answer 2

Issue solved, my problem was about permission while tring to enter a document library, and it didn't inherit permissions from the parent site. So we changed the permissions of document library. Thanks