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I have a situation where users recieve the following error when trying to view a library/list in Explorer Mode:

Your client does not support opening this list with Windows Explorer.

We have tried everything from the regedits, switching from Trusted Sites to Intranet, Hotfixes and restarting the webclient. We have experienced this issue in all combinations of Windows Vista, XP, IE 7, IE 8 and IE 9.

However, if the user installs SharePoint designer 2010 and connects to the site one time, windows explorer mode will work.

Environment:

Windows 2008 R2 SharePoint 2010 SP1 Claims Based Authentication using ADFS as custom provider
Port 443

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2 Answers

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Please try this

http://wmostafaw.wordpress.com/2011/12/08/opening-list-or-document-library-in-windows-explorer/

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We prefer inclusion of the essential parts of the answer here, and to provide the link for reference. See answer for general guidelines. Please also remember to disclose affiliation (e.g. "I have explained in detail on my blog") with websites - see May I promote products or websites I am affiliated with here? for guidelines. – SPDoctor♦ Jun 30 '12 at 14:50
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I can remember that enabling the WebClient service on the client computer could probably help... but I'am not sure...

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Thank you for the response. I should of specified that we had tried restarting the webclient on both client machines and the server. – Bill Dec 22 '11 at 14:55

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