I'm creating a typical three state workflow where the Approver must approve after a certain number of days.
It was suggested that these deadlines for the Approver shouldn't be set from the workflow, but rather the deadlines be set through the the Task List through emails.
This is the end result I'm looking for. If the task hasn't been opened at all by the Approver for three days, a reminder email. After five days, an email to Approver and Approver's supervisor.
If the task has been opened but not yet completed, then the Approver has fifteen days from when the task first landed on the Approver's desk.
Does the task list notification sound ideal or should I seek another method?