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In SharePoint 2010 Central Administration I have configured outgoing e-mail settings with an SMTP server, from address and reply-to address.

Then I created a list workflow in SPD2010 that uses the Send email action. But when the user receives the email it does not include the reply-to. How can I get it working?

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Hope this link will be helpful since I resolved the same issue in the past month

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Hi! Can you please add more details to this post (I know it's old, but that makes it even more likely the link will soon break) – Robert Lindgren Apr 16 '14 at 12:36

you have to configure incoming mail setting in the SharePoint Server.

Check this link

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If you use the workflow with System Account it doesn't work. Try with different user.

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